Welcome to
DeSonier Revenue Cycle Management
Hi, I’m Randi DeSonier, CEO of DeSonier Revenue Cycle Management, and I want to personally thank you for visiting our site.
I’ve been working in medical billing and coding for years, and I’ve seen firsthand how vital accurate billing and efficient revenue cycle management are—not just for a practice’s financial stability, but for its ability to stay focused on what truly matters: patient care.
That’s exactly why I founded DeSonier RCM—to be more than just a billing service. I wanted to create a company that leads with compassion, professionalism, and integrity. A company where every client feels supported, every question is welcome, and every claim is handled with excellence.
Here, we believe that kindness and confidence can coexist. That learning never stops. That great results come from great teamwork. These are the values that guide us, and they’re at the heart of everything we do.
We're proudly rooted in Michigan, and our work is grounded in Midwestern values—hard work, honesty, and treating people like neighbors. Our commitment is simple: reliable service, transparent communication, and a partner you can trust.
Thank you for considering us as your revenue cycle partner. I invite you to explore our services, meet our team, and see how we can help your practice thrive—financially and beyond.
Warmly,
Randi DeSonier, CPC
CEO, DeSonier Revenue Cycle Management
Our services
New practice start-up support
Guidance with LLC setup, NPI registration, CAQH setup, and payer readiness so you can launch your practice with confidence.
Revenue Cycle Management
Complete billing and collections support, from claims submission to payment posting and denial management.
Provider enrollment & credentialing
Fast and reliable credentialing with payers, including initial enrollments, recredentialing, and quarterly CAQH maintenance.
Billing audits
Comprehensive reviews to identify missed revenue opportunities, compliance issues, and process improvements.
Consulting Services
Expert guidance on coding, payer contracts, workflow optimization, and financial strategies.
Optional Support Services
Expert guidance on coding, payer contracts, workflow optimization, and financial strategies.
Practice Setup & Onboarding
Seamless integration with your EHR, clearinghouse, and workflows to ensure smooth operations from day one.
What is the the revenue cycle?
The revenue cycle is the process of turning patient visits into practice revenue. It includes:
1. Patient Registration & Insurance Verification
– Collecting patient details and confirming coverage.
2. Charge capture
– Recording the services provided using accurate code
3. Claim submission
- Sending claims to insurance payers quickly and correctly.
4. Payment Posting
-Applying insurance and patient payments to the right accounts.
5. Denial Management
-Identifying, correcting, and resubmitting denied claims.
6. Accounts Receivable Follow-Up
-Tracking unpaid balances and following up with payers or patients.
7. Patient Billing
-Sending statements and managing payment plans when needed.
8. Reporting & Analysis
- Monitoring financial performance and finding ways to increase collections.